At Panoply Picks, we’ve run into a baffling and frustrating issue with Facebook—not once, but twice. We attempted to create new accounts to manage a separate page for our website, using our real names, correct birthdates, and every honest detail they ask for. The result? Immediate suspension. No explanation, just a vague notification and an appeal option. We followed their process, even submitted video selfies as requested, only to receive a swift, final rejection within days. No further recourse, no clear reason.
Why Were Our Accounts Suspended? We Have No Idea.
Our only goal was to keep our business page separate from our personal accounts—a reasonable request, right? Apparently not. Instead, we’re left wondering what triggered the ban. Was it an IP address? An email previously associated with Facebook? The frustrating part is the total lack of transparency.
We’re Not Alone—This is Happening Everywhere
A quick look at Reddit and Quora reveals hundreds, if not thousands, of people facing the same problem. New accounts are getting disabled instantly, often with no real explanation. Small business owners, freelancers, and everyday users are being locked out for seemingly no reason, while the appeal process feels like shouting into a void.
Meanwhile, fake accounts, crypto scammers, and bot-driven spam continue to thrive on the platform. How is that fair?
How Does an Account Violate Rules Before It Even Exists?
What’s even more frustrating is that these accounts are shut down before they’ve done anything—no posts, no interactions, nothing suspicious. Yet, Facebook’s automated system pounces on them instantly. What’s triggering this? Nobody knows. And since Facebook offers no real human support, we’re left guessing.
Facebook’s Double Standards Are Hard to Ignore
Facebook claims it’s fighting fake accounts aggressively—removing 691 million in Q4 2023 alone. But their system seems to be catching genuine users in its net while letting spammy, automated accounts flourish. The irony? Facebook rakes in billions in revenue, yet its customer support and account management system remain deeply flawed.
People have lost years of hard work on business pages, with no real way to appeal. It’s a bitter pill to swallow, knowing that the platform you rely on can just cut you off with no warning and no real recourse.
What’s Next? Are We Stuck With This?
Honestly, we don’t know what to do next. Facebook’s policies and lack of customer support make it tough to rely on them. Their priorities seem off—penalizing legitimate users while ignoring the real problems. Maybe it’s time to consider alternative platforms. X (formerly Twitter), Instagram (though it’s also Meta-owned), and other social networks might not be perfect, but at least they don’t seem to have this knee-jerk banning problem.
Final Thoughts—It’s Time to Speak Up
This isn’t just about us—it’s about the unchecked power Facebook holds over users. Trillion-dollar companies like this need accountability. If they’re going to control such a massive chunk of online business and communication, they should at least be transparent and fair. Recently, President Trump announced a push for big tech companies to have U.S.-based support, aiming to bring some oversight to these giants and ensure they’re not just faceless machines running the show. It’s a step, but is it enough? We’re not so sure.
It’s high time users raise their voices against these unfair practices. Facebook’s bots can kill a legit account in seconds, but good luck getting a real person to explain why—or fix it. Maybe it’s time to demand more than just automated nonsense. How about making human support mandatory for these tech titans? Companies deciding the fate of individuals and small businesses worldwide shouldn’t hide behind algorithms—they should have real people answering to us. Have you faced something similar? Share your story and let’s make some noise—because real users deserve better than this.
